Exchange or Refund

Exchange Refund Policy  — Kahf

At Kahf, we want you to love every piece you purchase. If for any reason you’re not completely satisfied, we’re here to help.

Exchanges

• You can request an exchange within 3-4 days of receiving your order.

• Items must be unworn, unwashed, and in their original condition with tags attached.

• To initiate an exchange, please contact us at our Official Instagram @Kahf.Officialpk   or kahfofficial2025@gmail.com with your order number and the item you’d like to exchange.

• Once your exchange is approved, we’ll guide you through the return process and ship your new item as soon as possible.

How to Return

1. Contact us with your order details and reason for return/exchange.

2. Pack your item securely in the original packaging.

3. Ship the item back using a trackable shipping method.

Can I exchange my order? 

Yes, exchanges are available only if the delivered item has a wrong size, incorrect color, or any manufacturing damage. Customers are required to cover the delivery fee when sending the item back, while the delivery charges for the replacement item will be covered by us-ensuring fairness for both sides.

Do you offer refunds? 

We do not offer refunds. However, we are fully transparent with our products and take complete responsibility for any genuine errors from our end.

Your support helps us continue to empower talented women artisans, and we’re committed to making your shopping experience as smooth and fair as possible.